Work on Your Weaknesses...Sometimes.

All of us like to believe we are known as “good listeners”, but here's the truth - we aren't. Most of us get caught up in distractions like phones and conversations with other employees. However, [...]

I recently stayed at a hotel and was eating breakfast at the hotel restaurant. An occupational hazard of our work is that we often observe teams working in public and can well assess the health of [...]

Positive Psychology has taken the business world by storm. The idea of working within your strengths rather than working on your weaknesses is more than just an appealing notion; it is a formula for [...]

When I got up this morning, I ran through my "routine". I brushed my teeth, took a shower, picked out clothes, said good morning to my wife and kids, and probably did dozens of other little things [...]

An employee has a problem. They bring you the problem because you are the manager and you have lots of knowledge and experience. You solve the problem because you can and want to help. The employee [...]

You can't believe John would have the nerve to call you out in the meeting. You are the manager and were leading a department meeting. John has been on your team for several months now and really [...]

The crowd at the airline gate was substantial. There was a little over a hundred people all crowded into a small space near the counter as the gate attendant started to announce that the flight would [...]

We are always communicating, even when we aren't saying anything. Sitting quietly at our desk while working intently communicates to the team "I am busy and focused". Leaning in during a conversation [...]

Whether you are purchasing a new car, asking for a raise (or being asked for a raise), or contracting some work to be done on your home, all of us will need to negotiate at some time. There are times [...]

Despite what many managers believe, employees really pay attention to the things that are said to them by their supervisors. Even small comments about performance can have a significant impact. This [...]