Work on Your Weaknesses...Sometimes.

You can't believe John would have the nerve to call you out in the meeting. You are the manager and were leading a department meeting. John has been on your team for several months now and really [...]

The crowd at the airline gate was substantial. There was a little over a hundred people all crowded into a small space near the counter as the gate attendant started to announce that the flight would [...]

We are always communicating, even when we aren't saying anything. Sitting quietly at our desk while working intently communicates to the team "I am busy and focused". Leaning in during a conversation [...]

Whether you are purchasing a new car, asking for a raise (or being asked for a raise), or contracting some work to be done on your home, all of us will need to negotiate at some time. There are times [...]

Despite what many managers believe, employees really pay attention to the things that are said to them by their supervisors. Even small comments about performance can have a significant impact. This [...]

I am currently serving on the advisory board for Biz417 with some amazing area business leaders, including Jack Stack, CEO of Springfield Remanufacturing Company and author of "The Great Game of [...]

One of the most important things an organization should establish is a leadership pipeline. A leadership pipeline is a way to prepare the right people for the right positions to ensure organizational [...]

I was recently speaking to a college MBA class and they asked me for my ‘secret to success’. My answer was simple; failure.

A recent study in a manufacturing setting highlighted the power of recognizing employees for their efforts. The study utilized 4 different groups all performing the same tasks and experimented with [...]

I was talking to a manager who was telling me how they couldn’t find any talent for their team. This surprised me. The manager had 15 people on his team. I couldn’t believe they were all bad, so I [...]