Work on Your Weaknesses...Sometimes.

We often say, “If you don’t like meetings, you aren’t doing them right.” Meetings are compelling interactions between intelligent people working together to create something. They should be [...]

Performance appraisal methods can make or break the value of employee evaluations, yet many managers haven't been empowered to consider whether their appraisal methods are effective or not.

A coworker you consider a friend comes to you to complain about another coworker. You listen. You empathize. You try to share the frustration of your coworker to make them feel better. You even [...]

Stop nodding your head so much.

When I spoke at a Human Resources conference, I asked a room full of HR professionals if they do performance appraisals in their companies. Just about everyone in the room raised their hands. One [...]

With effective performance appraisal methods in place, your performance evaluations needn’t make employees feel bad about themselves. When an employee fails to meet expectations, he or she hasn’t [...]

There are many performance appraisal methods out there, but let’s face it: few of them work. How do you have a frank and open conversation with employees when they know there is bag of money on the [...]

While nonverbal communication still tells us a lot about each other, what we say has a large impact on who we are and how we communicate.

Managers often find themselves in the difficult situation of having to communicate an employee termination to the rest of their staff. Issues with specific employees are generally always private [...]

Effective communication is one of the most important skills for any employee to develop. The bad news is that most employees do not actually receive any training on how to communicate with their [...]