Work on Your Weaknesses...Sometimes.

All of us like to believe we are known as “good listeners”, but here's the truth - we aren't. Most of us get caught up in distractions like phones and conversations with other employees. However, [...]

I recently stayed at a hotel and was eating breakfast at the hotel restaurant. An occupational hazard of our work is that we often observe teams working in public and can well assess the health of [...]

Don Harkey has become the CEO of People Centric, replacing Randy Mayes, effective February 1, 2018. Randy Mayes has sold his interest in the company, leaving Don Harkey as the sole shareholder. The [...]

Positive Psychology has taken the business world by storm. The idea of working within your strengths rather than working on your weaknesses is more than just an appealing notion; it is a formula for [...]

Let’s say your business is a car and the driver is your employees. If you want to change something about the performance of the car, such as improve gas mileage, what is your best strategy?

As leaders, we know that not every employee is “on board” with our thoughts or direction. This realization oftentimes leaves us attempting to correct the employee through typical ways such as:

As leaders, we know that not every employee is “on board” with our thoughts or direction. This realization oftentimes leaves us attempting to correct the employee through typical ways such as:

When I got up this morning, I ran through my "routine". I brushed my teeth, took a shower, picked out clothes, said good morning to my wife and kids, and probably did dozens of other little things [...]

According to Gallup's 2017 State of the American Workplace, 33% of U.S. employees are engaged (30% men, 36% women). However, these numbers shift when looking at the executive level (50% of men vs. [...]

An employee has a problem. They bring you the problem because you are the manager and you have lots of knowledge and experience. You solve the problem because you can and want to help. The employee [...]